Booking Steps

1

Pick Tour & Date

Plan your tour at least 2 days in advance
2

Send Request

by WhatsApp or E-mail
3

Get Response

We'll check our availability on requested date
4

Pay

Meet our representative at your hotel, pay, get confirmation
5

Enjoy!

Meet your guide or driver at agreed date and time

Cancellation policy

Please read cancellation policy carefully before booking.

Late arrivals

If you are late to agreed start time of the tour, the tour time is not extended.

Cancellation

If tour is cancelled less than 24 hours before start time, no refund will be made.

If tour is cancelled more than 24 hours before start time, refund is 15% - 50% of full tour price.

You can find refund details at the bottom of each particular tour, in the FAQ section.

Payment methods

Изображение

Pay by cash to our representative

Currently Russian companies can not charge credit cards of non-Russian banks.
The only way to pay is by cash to our representative in Rubles or USD.
We hope in the near future we can return to online and other credit card payment methods.
Изображение

Pay by QR code

Available for Russian bank cards only
Изображение

Credit card online

Available for Russian bank cards only
карта Т-Банка
карта mastercard
карта maestro
карта visa
карта мир

We accept online payments